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Friday, June 13, 2014

Big organization with a big heart



At the Hope House, we try to get sponsors for all our children for various reasons.  To begin with, it helps us with the finances to keep the operations going but that’s not all of it.  One other reason is to facilitate communication between the sponsors and the children which we have seen to be a catalyst in enabling the child to know that she is being loved.   

One challenge that we had struggled with was to keep the sponsors engaged with our communications.  With the amount of workload we carry, sometimes we let our sponsors down and they began dropping out.  During our brainstorming sessions to fix this problem, we felt that the solution might lie in the usage of technology.  

We advertised for someone to build an application that we wanted to call it as “Sponsor Relations Management (SRM)”.  We also wanted someone to use the free tools of Zoho Corporation (www.zoho.com) to build it.  We zeroed in on a person who calls himself “Zohologist” in France.  

After exchanging few emails, our zoholgist came up with an application and we engaged few sponsors to test the product.  We encountered a problem of the application being password protected.  Zohologist suggested that we write to zoho support and request them to release our account from being password protected.  We just couldn’t believe that a ‘for profit’ global enterprise would care to do such a thing to such a minuscule ‘not for profit’ entity like ours. 
We thought there’s no harm in trying so we dropped an email.  In four hours, we received an email telling us that our account is been released and they’ve encouraged us with their kind words.  WE SAY A BIG THAN K YOU TO ZOHO CORPORATION.  

Now our application is been launched where our sponsors have a dedicated site for the child that they are supporting and from our end, in just a few clicks each day, we update information.  

There are few more children that need sponsors and if you’re interested, write to us.

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